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real time risk for IT operations and business process

Unless you’re living in a tech cocoon, you’ve seen the google real time search buzz (no pun intended). What I immediately envisioned was a system where you could have the same type of feedback for your actions, but applied to operation of IT and business interactions with IT managed resources. As one article I read wisely noted:

The reason this is a game changer is feedback. When you get feedback, you change your behaviors. Think about it. When you push a door and it doesn’t open quickly, you push harder. When you try to drive a car up a hill and it doesn’t go as fast as you would like, you step on the gas. Feedback changes your behavior.

The emphasis is mine. I’m thinking about a system where an administrator who wants to put a new statistic on a dashboard, a statistic drawn from the monitoring systems they have in place, may hit the button to do so and get a message stating that if she does it it will result in the following enterprise roles seeing this statistic. If the statistic reveals data that is not appropriate for all those roles it may immediately give the administrator pause. The proper remediation may be to examine what roles have been associated with those dashboard resources, or perhaps to examine who is associated with those roles in more detail. But that feedback would surly have some effect on how the administrator decides to do their work.

That would be a very cool thing indeed.

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